We Look Forward to Meeting You!

Typically, you can get started without a physician referral (except for Medicare and Medicaid)!  Call Deidra to set up your first appointment and to discuss insurance specifics: (919) 577-9200

 

Before your first visit:

  • Make a list of questions that you have to discuss on your first visit.
  • List signs and symptoms that can be of importance to the therapist.
  • Have in writing key past medical history, previous treatments, current medications, and other important information.
  • Please call our office to verify your insurance benefits.
  • Arrive 10-15 minutes early for your first appointment.
  • Bring a copy of your insurance card and a photo ID.
  • Please wear a mask and be prepared to have your forehead scanned to have your temperature taken.

What to expect on your first visit:

  • You will register with our friendly front office staff. They will help you navigate the insurance process and treatment program so you can focus on your recovery.
  • You will meet with our physical therapist for the initial evaluation.
  • During the evaluation, your therapist will ask questions about your medical history, current pain, or injury. Open communication helps us understand your problem.
  • Your movement, strength, coordination, and much more will be evaluated. Our purpose is to help you, so please ensure you communicate to our therapist if anything is hurting or bothering you during the examination.
  • Your therapist will recommend and prepare a course of treatments to ensure the quickest recovery and the best results. Your therapist will discuss the recommendations with you.
  • There most likely will be some treatments performed the first day to get you started on your road to recovery. However, during the next visit you will get into the full swing of your treatment plan.
  • Your therapist will write up their findings and treatment plan and may send it to your referring physician, if applicable.
  • If you have any questions at any time, please don’t hesitate to call. We want to ensure your satisfaction and full recovery.
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